What is Automate Report? #
An automated report for failed/rejected messages per-interface needs to created and emailed on a specified frequency. We need a daily report, the emails that are triggered every time a message fails are not useful because we receive several hundred/thousands per day (also if the message is reprocessed automatically) and they are unmanageable.
How to use Automate Report #
To monitor the message, you can follow the steps below:
Click on Integration Cloud-> Reports & Links -> Message Report
Then filters on Integration Name, Interface Name, Message Status as below
Click on search button you will see all the failed messages
Note: You can search two or more statuses at the same time (Pending, Failed).
To show the messages fields, you just click on Additional view option.
If you need to export the message report, there are two options for you to choose from:
- Send Report with All Result by email
- Download Current Display Result
When you click on Send Report with All Result by email, you will get all of the messages in your email automatically.
- Filter email or user
- Check your email
On the other hand, you can also set the time to get the message by email too. To set it, you can just:
- Filter on Schedule Option
- Start the time
However, when you click on Download Current Display Result, you will get only 10 failed messages that show on the screen and it will download directly as CSV file.